All Support subscriptions include an Advance Hardware Replacement service, which means that WatchGuard will ship a replacement via prepaid, nextday airfreight in advance of receiving the returned appliance. Customers with missioncritical requirements that need replacements sooner can purchase the Premium 4Hour RMA subscription with roundtheclock coverage. With this upgrade, a courier will deliver a replacement appliance onsite from local stocking depots within 4 hours of RMA approval by WatchGuard Support.
Brand
- WatchGuard